Business Overview

Name of Business: Mason Technologies

Nature of Business: Specialized IT services including consultation, hardware installations, site surveys, and troubleshooting, especially in remote locations.

Operational Period: Since 2018

Location: Services provided regionally/nationally,

Key Responsibilities:

• Craft and execute business strategies tailored to various sectors, including fast food, retail, natural resources, and other SMBs (Small and Medium-sized Businesses).

• Oversee the creation and delivery of IT solutions that address unique industry challenges, particularly in remote or challenging environments.

• Ensure high-quality service delivery that meets diverse client needs.

Achievements and Milestones

• I was recognized for delivering reliable and effective IT solutions across various sectors.

• Adapt IT service offerings to the specific needs of industries operating in physically and technically challenging environments.

Skills Developed:

• Industry-specific IT consulting and solution development.

• Crisis management and problem-solving in high-stakes environments.

• Strategic partnerships and network building with key industry players.

Challenges and Solutions

• Customizing IT solutions to fit the specific operational needs and constraints of the customer

• Ensure reliable IT service delivery in remote and challenging locations.

Solutions Implemented:

• Develop bespoke IT frameworks for each industry to enhance operational resilience and efficiency.

• Innovate on-site and remote support strategies to ensure continuous service availability.

Project Example

Customer: Beaver Brook Antimony Mines

Date: June 2018

Issue: The mining site is approx. 45 km inland and the nearest cell tower is approx 50 km. There is a large hill directly between the mine and the cell tower. The signal is almost completely blocked. A cell booster was installed but rarely works.

Possible Solutions:

1. Satellite Internet. Xplornet was the only available provider at the time. We tested the service but the speeds were too slow and many dropped signals. Also very expensive and unreliable.

2. Look for options to bounce the LTE signal around the land formation that is blocking the signal. We decided this option would be the most reliable and provide the best connection speed. But there were many challenges.

   • A repeater station would need to be built in a location without any electricity and be able to receive the LTE signal, boosting it to the mine site.

   • Locate the required equipment.

     • Solar Panels

     • Small wind turbine

     • Deep cycle batteries to store electricity

     • Building supplies for the station.

     • CISCO Router

     • Commercial grade Network extender

     • Directional antennas

     • Cables, etc...

I spent a week at the mine camp and with the help of other mine workers, we built the repeater station.

After some minor issues, we improved the internet speeds at the mine site from 0.8mbps to over 100mbps.